TEAMBUYIN INC. PRIVACY POLICY
TeamBuyIn Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, disclose, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Privacy Policy:
- “Site” refers to the Company’s website and applications, accessible at https://teambuyin.com, https://app.teambuyin.com, and through the TeamBuyIn mobile application available on the Apple App Store and Google Play Store.
- “Service” refers to the Company’s services accessed via the Site, including commission tracking and integrations with customer relationship management (CRM) and field service management (FSM) systems.
- “We,” “us,” and “our” refer to the Company.
- “You” refers to you, as a user of our Site or Service.
By accessing or using our Site or Service, you accept this Privacy Policy and our Terms of Service (available at https://teambuyin.com/terms), and you consent to our collection, storage, use, and disclosure of your information as described herein.
I. INFORMATION WE COLLECT
We collect Non-Personal Information and Personal Information.
A. Non-Personal Information
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, aggregated demographic information, referring and exit pages, platform types, preferences, feature interactions, and the number of clicks.
B. Personal Information
Personal Information includes information that identifies or relates to an identifiable individual and may include the following categories:
1. Personal Identifiers
- Full name
- Employee ID
- Job title and role
- Contact information (such as email address and phone number)
2. Employment and Job Data
- Performance metrics
- Commission and earnings data
- Daily activity, rankings, and leaderboard data
3. Technical and Usage Data
- Device information (device type, operating system, browser)
- IP address and approximate geolocation
- Log files, crash reports, and error diagnostics
- Pages viewed, features used, and interaction data
4. Uploaded Content
- Notes, messages, attachments, images, or other content submitted through the Platform
5. Meeting Scheduling and Sales Communications
When you book a meeting, demo, or sales call through our Site, we collect the information you voluntarily provide, which may include your name, email address, company name, phone number, meeting preferences, and any additional information you submit. This information is used to schedule meetings, communicate with you regarding your request, and maintain internal records.
6. Customer Support and Communications Data
We collect information submitted through in-app messaging, chat, or customer support tools, including messages, attachments, and related metadata. These communications may be associated with your account and activity within the Platform.
Information Collected via Technology
To activate the Service, you must submit your email address. To use the Service thereafter, you may be required to submit additional Personal Information as outlined above.
We automatically collect certain information when you access or use the Service, including your referring URL, browser type, device, access times, and usage activity. We collect this information using cookies, pixels, and similar tracking technologies that place small data files on your device.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) to:
- Authenticate users
- Maintain user sessions
- Track usage metrics
- Improve performance and stability
- Measure marketing effectiveness
You may disable cookies through your browser settings, but some features of the Service may not function properly.
Account Registration
To create an account, you must register with the Service by providing an email address and creating a username and password. By registering, you authorize us to collect, store, and use your information in accordance with this Privacy Policy.
Children’s Privacy
The Site and Service are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from anyone under 18. If we become aware that we have collected such information without parental or guardian consent, we will delete it promptly. If you believe this has occurred, please contact us at support@teambuyin.com.
II. HOW WE USE AND SHARE INFORMATION
A. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Platform
- Track commissions, earnings, and job progress
- Power leaderboards, gamification, and performance insights
- Schedule and manage meetings, demos, and sales communications
- Provide customer support and respond to inquiries
- Communicate system updates, administrative messages, and service announcements
- Improve functionality, stability, security, and user experience
- Measure and optimize marketing and advertising campaigns
- Comply with legal obligations and enforce internal policies
B. Legal Basis for Processing
We process Personal Information on the following bases, as applicable:
- To fulfill legitimate business interests (such as service delivery, improvement, analytics, security, fraud prevention, and marketing)
- To perform contractual obligations
- To comply with legal or regulatory requirements
C. Sharing of Personal Information
We do not sell Personal Information to third parties.
We may share Personal Information in the following circumstances:
- With Your Employer or Organization: Performance and activity data is accessible to your employer or designated administrators.
- With Service Providers: Vendors who perform services on our behalf, including infrastructure, analytics, advertising, communications, integrations, and support.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, safety, or property of the Company, our users, or others.
D. Third-Party Tools and Service Providers
We use third-party tools to support platform operations, analytics, advertising, sales, and communications, including:
- HubSpot – customer relationship management, meeting scheduling, sales communications, and marketing automation
- Intercom – in-app messaging, customer support, onboarding, and user engagement
- PostHog – product analytics, feature usage tracking, and performance monitoring
- Meta Pixel – advertising measurement, analytics, and targeted advertising on Meta platforms
These providers may collect and process information such as identifiers (e.g., name and email), device information, IP address, usage data, cookie identifiers, and communications content. Some of this information may be associated with your account. These providers process data in accordance with their own privacy policies and applicable laws.
E. Non-Personal Information
We may use and disclose Non-Personal Information for any lawful purpose, including analytics, research, advertising, and improving our services. We may share aggregated or anonymized data with partners or third parties at our discretion.
F. Business Transfers
If the Company is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. You acknowledge and consent to such transfers.
III. HOW WE PROTECT INFORMATION
We implement administrative, technical, and physical safeguards designed to protect Personal Information, including encryption, firewalls, and secure access controls. Your account is protected by your password, and you are responsible for maintaining its confidentiality.
While we strive to protect your information, no system is completely secure. By using the Service, you acknowledge and accept these risks.
IV. DATA RETENTION
We retain Personal Information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.
V. YOUR RIGHTS REGARDING PERSONAL INFORMATION
Depending on your location and applicable law, you may have the right to:
- Access your Personal Information
- Request correction or deletion
- Object to or restrict certain processing
- Opt out of certain marketing communications or targeted advertising
- File a complaint with a supervisory authority
You may opt out of marketing emails by using the unsubscribe link included in those emails or by adjusting your preferences in the Site settings. We may continue to send non-promotional, administrative communications.
To exercise your rights, please contact your employer or email us at support@teambuyin.com.
VI. INTERNATIONAL TRANSFERS
If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your location.
VII. LINKS TO OTHER WEBSITES
The Service may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those third parties. This Privacy Policy applies only to information collected by us.
VIII. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on the Site and will take effect 30 days after notice. Non-material changes take effect immediately. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.
IX. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
TeamBuyIn Inc.
1111B S Governors Ave
Ste 39445
Dover, DE 19904
Email: support@teambuyin.com
Last Updated: January 21, 2026